First Steps to Office English is a four skill business English text for beginners. Topics include ‘showing someone around the office’, ‘answering telephone calls’ as well as ‘checking into a hotel’ while on a business trip abroad. Each unit features three key expressions, on which the dialogue and pair work activities are based. Reading exercises are built around very practical situations, such as reading a business card and ordering from a menu in a restaurant. Listening is given in TOEIC® Part II style questions to familiarize learners with the test. The ‘Cultural Tips’ section introduces differences in business customs between the US and Japan, which helps learners communicate more effectively.

 

Download Sample Units: Go to the Cengage Learning website

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