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Tourism 1 (Provision) addresses the areas of tourism related to the creation, promotion, and selling of typical tourism products, such as flights and package holidays.
Tourism 2 (Encounters) presents students with the English they need for face-to-face contact with tourists and holidaymakers.
Tourism 3 (Management) covers the language needed to discuss and work with tourism issues at a basic managerial level.
‘It’s my job’ sections provide students with extra visual material, and offer an insight into the lives of real people who work in tourism. The profiles are based on authentic interviews and sources, and teach students about the skills required for different business environments.
The ‘Customer Care’ sections form a useful training manual for customer care practice, which can be related directly to specific jobs in tourism.
Listening, reading, speaking, and writing activities throughout the course give realistic and communicative practice of the language skills needed in tourism. Students then develop these skills through project work in the ‘Find Out’ section, which encourages them to take an active role in the learning process.
The course supports teachers in the vocational teaching situation, providing them with specialist background information for the tourism industry.
Published by Oxford University Press
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